There's new and updated planning resources for modern intranets in Microsoft 365
Did you know that Microsoft has a rich collection of best-practice guidance and advice for intranet planning? Just this week, it released a new “intelligent intranet” site with videos, templates, customer interviews, and more to help users find inspiration and planning support for their intelligent intranet journey.
There’s a lot of great content linked in the new site – and even more on two platforms: support.office.com and docs.microsoft.com. Though I’m not sure this is consistently the case, the content on support.office.com is largely focused on end users and forms the backbone of the training content delivered with Microsoft 365 Learning Pathways. The content on docs.microsoft.com tends to be aimed more at administrators and covers advanced topics. Both collections provide a wealth of helpful information, with articles written by a stellar team of technical writers who often reach out to practitioners to help add to the content.
I have worked with the Microsoft documentation team to edit and author some of the content for the intelligent intranet journey; it's been my favorite “quarantine project.” I hope you will find value in this summary of what I worked on over the past few months. I only created one completely new article (plan your SharePoint communication site) as part of this initiative, though I was the author of one of the articles that got a major update (planning navigation). (As you review the content, be sure to follow the inline links to related content.)
If you want to explore at a high level, start at the new intelligent intranet site. Then, when you are ready to dig into the details, here are my recommendations for articles to help you get started. Once you click into any of these articles, take a look at the left side of the page to find even more content that may be relevant.
In the next few weeks, there will be a comprehensive update to the governance documentation for Microsoft 365, including SharePoint, intranets, and Microsoft Teams. The other part of my quarantine project included authoring two articles for that series – one about planning “governance first” when implementing Microsoft 365 and the other detailing how to plan for intranet governance. Look for information about those articles in a future blog post!